Keystar Training » Picture https://www.keystartraining.co.uk Tue, 05 Nov 2024 16:22:21 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.1 Commercial Awareness Training Courses https://www.keystartraining.co.uk/soft-skills-training/commercial-awareness/ https://www.keystartraining.co.uk/soft-skills-training/commercial-awareness/#comments Mon, 06 Aug 2012 09:56:33 +0000 admin http://localhost/keystar/?p=112 Business basics generating cash making profit marketing, selling, buying Financial context cash flow working capital Understanding the value of the consumer Turnover vs profitability Effective marketing Communication skills Process mapping Understanding the future

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  • Business basics
    • generating cash
    • making profit
    • marketing, selling, buying
  • Financial context
    • cash flow
    • working capital
  • Understanding the value of the consumer
  • Turnover vs profitability
  • Effective marketing
  • Communication skills
  • Process mapping
  • Understanding the future

    • The post Commercial Awareness Training Courses appeared first on Keystar Training.

    ]]>     https://www.keystartraining.co.uk/soft-skills-training/commercial-awareness/feed/ 0     Dealing with Difficult Situations & Behaviour Training Courses https://www.keystartraining.co.uk/soft-skills-training/dealing-with-difficult-situations-behaviour/ https://www.keystartraining.co.uk/soft-skills-training/dealing-with-difficult-situations-behaviour/#comments Mon, 30 Jul 2012 14:41:43 +0000 admin http://localhost/keystar/?p=83 Develop specific strategies for conflict resolution Recognise classic profiles of difficult people and strategies for handling them Pre-empt challenging situations and avoid escalating them further Developing communication skills designed to improve your delivery of bad or unpleasant news Recognise personality types with whom you may clash Develop assertive skills and behaviour Handle aggressive behaviour Deliver negative feedback to a colleague or subordinate Give positive feedback to calm, angry, upset, and…

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  • Develop specific strategies for conflict resolution
  • Recognise classic profiles of difficult people and strategies for handling them
  • Pre-empt challenging situations and avoid escalating them further
  • Developing communication skills designed to improve your delivery of bad or unpleasant news
  • Recognise personality types with whom you may clash
  • Develop assertive skills and behaviour
  • Handle aggressive behaviour
  • Deliver negative feedback to a colleague or subordinate
  • Give positive feedback to calm, angry, upset, and unresponsive individuals

    • The post Dealing with Difficult Situations & Behaviour Training Courses appeared first on Keystar Training.

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