At the end of the course delegates will be able to;

• Write and distribute minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify their role before, during and after the meeting.
• Identify different methods of minute taking and organising their material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To gain the confidence and skills to take accurate and concise minutes

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Data Sources compatible with Power BI Desktop

Connecting to Data with Power BI Desktop

Explore Data Visualizations

Apply Common Query Tasks to Shape Data in Power BI Desktop

Create and publish Reports

Getting Started with Power BI Desktop

• Power BI Concepts and Overview
• Introduction to Main Features
• Imports
• Visualizations
• Filters and Queries
• Reports

Connecting to Data Sources with Power BI Desktop

• Data Sources Power BI Desktop will connect to
• Data Types and Properties in Power BI Desktop
• Import and Enter Data
• Get Data and Query Editor
• Introducing the Query Editor
• Using the Query Editor to Connect to Data
• Combining Data Sources as a Mash Up
• Working with Relationships in Data

Data Visualizations

• Overview of Data Visualizations
• Tables and Matrix Views
• Applying Conditional Formats
• Charts
• Interactive Data and Date Slicers
• Drill Visualizations to see underlying data
• Create Reusable Field Hierarchies
• Record Grouping and Binning in Visualizations
• Drill Visualizations with using Dates
• Clustering
• Analytics and Forecast Lines in Visualizations
• Creating Role Based Views
• Data Categories, Geo-Data and Maps

Querying and Shaping the Data

• Common Activities using Query Editor
• Filters
• Transforms
• Pivot and Group By
• Creating Custom Calculated Columns
• Adding Conditional Columns
• Introduction to DAX Expressions
• Histograms

Reports and Output Options

• Report Elements and Options
• Working with Pages
• Adding Graphics
• Visual and Filter Settings
• Export Power BI Data to CSV
• Create a Power BI Template

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• Benefits to Organisation
• Benefits to you
• Benefits to the Team

Obstacles to Delegation

• What is stopping you?
• Team
• Task

The Five Principles of Effective Delegation

• The right Task
• The right Circumstance
• The right person
• The right Communication/Direction
• The right supervision

The Four Levels of Effective Delegation

Delivering Effective Feedback

The post Art of Delegation Training Courses appeared first on Keystar Training.

This can be offered as 3 different options

Option 1              3hr (half day)

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

Content

Effective Meetings

Minute taking skills

Roles and responsibilities

Challenges in the role

Note Taking

Do’s and Don’t – effective note taking

Example layouts

Attending the Meeting

Best practice tips for efficient meeting management

Assisting the Chair

Meeting ground rules – virtual and face to face

Writing Minutes

Effective agenda setting

Types of minutes

Writing style

Practical Exercises

Lose the waffle

Summarising skills

Capturing the important info

Agreeing actions to take forward

Option 2          2 x 2hr Sessions

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

 

 

 

Option 3 – 3 hrs with pre course minutes feedback

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

Content

Effective Meetings

Minute taking skills

Roles and responsibilities

Challenges in the role

Note Taking

Do’s and Don’t – effective note taking

Example layouts

Attending the Meeting

Best practice tips for efficient meeting management

Assisting the Chair

Meeting ground rules – virtual and face to face

Pre-course Minute Feedback

Individual feedback on minute samples

Writing Minutes

Effective agenda setting

Types of minutes

Writing style

Practical Exercises

Lose the waffle

Summarising skills

Capturing the important info

Personal Action Plan

The post Advanced Minute Taking appeared first on Keystar Training.

Benefits to organisation

Benefits to you

Benefits to the team

Obstacles to Delegation

What is stopping you?

Team

Task

The Five Principles of Effective Delegation

The right task

The right circumstance

The right person

The right communication/direction

The right supervision

 

The four levels of effective delegation

 

Delivering effective feedback

The post The Art of Delegation – 3hr Online W/Shop appeared first on Keystar Training.

• Understand communication and its effectiveness
• Build rapport and tailor the approach with your clients
• Presentation skills – present with impact and clarity
• Emotional intelligence and its purpose
• Stakeholder management
• Understanding power and influence
• Time management
• Social media and its considerations
• Create your own action plans – what will you do differently?

The post Public Liaison Training appeared first on Keystar Training.

Promoting Wellbeing

This 2hr webinar is suitable for individuals / managers who lead a team in a flexible working environment and who wish to support their team members, look after their wellbeing and get the best out of people working in a new normality.

This is a facilitated session where the trainer will pose questions, tease answers out of the delegates and shape the discussion to generate outputs that are contextual for the delegates in terms of the challenges and opportunities that they face.  Group discussions and breakout room sessions will provide outcomes to common or shared issues that delegates can take forward some of the answers from to their real work situations.

Example questions:

• What work challenges have you faced over the past x months during the Covid pandemic
• What worked well and what did not work for you?
• How did you overcome the key challenges?
• What learning can you share with others?
• What opportunities has the pandemic situation created for you in the context of your work and also your life/work balance?
• What opportunities remain from the pandemic situation?
• What plans can you make for the future ‘new normality’?

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

3 Hour Webinar @ £500 + VAT for up to 10 delegates

Managing a Team who work flexibly

Knowing how to effectively manage in a flexible working, ‘hybrid’ environment, has become an essential management skill if you want to develop and maintain high performers and lead a team who may not all work together in the same location and at the same time.

This webinar contains the following content:

• Challenges, risks and benefits of flexible or remote working
• How to build trust in a flexible working team
• How to support employees and their individual flexible working needs
• How to maintain the ‘team’ experience when working flexibly
• Manage the performance of staff with whom they have little to no face-to-face contact
• Setting realistic targets and accountability – managing by objectives
• Dealing with conflict in a flexible work environment

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

Communicating in a remote/flexible working environment

Flexible, remote and ‘hybrid’ working styles have increased the potential barriers to successful communication, so developing the necessary skills to ensure that verbal, written, digital and listening skills, as well as body language, are successful in the more hybrid working environment is a key aspect of leading a successful team.

This webinar contains the following content:

• Understand the communication process in the context of flexible working
• Learn the importance of trust in management communication
• Learn about the importance of rapport and how to build and maintain it
• The current main barriers to effective communication
• The power of body language in a flexible work environment
• Influence in communication, when working remotely
• Encouraging relevant communication in a flexible work environment

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

3 Hour Webinar @ £500 + VAT for up to 10 delegates

Performance Management of High Performing Hybrid Teams

This 2hr webinar is suitable for individuals / managers who lead a team in a flexible working environment and seek to get the best performance out of their team members, working towards common goals but often not working in the same location or during the same times.

This webinar contains the following content:

• The characteristics of a high performing team
• Setting and managing goals and targets in a flexible working context
• Managing performance from to achieve results
• Macro and Micro management of team members
• Motivation and engagement to support high performance
• Managing by outputs and outcomes – tools to support this

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

Fair, Kind and Inclusive

This 2hr webinar is suitable for individuals / managers who lead a team in a flexible working environment and seek to get the best performance out of their team members, working towards common goals but often not working in the same location or during the same times.

This webinar contains the following content:

• Understanding ‘inclusion’ and what it looks like
• How to support your team members and how they can support each other
• Helping team members become more resilient
• How to give constructive and developmental feedback to be helpful
• Managing difficult conversations
• Leadership styles that support challenging circumstances

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

  

3 Hour Webinar @ £500 + VAT for up to 10 delegates

Prioritisation Management

This webinar contains the following content:

• How to prioritise your work
• Balancing work and homelife
• Tools and techniques for time and self-management
• How to deal with a high volume of work and a full-in tray
• Email management techniques
• How to avoid stress when dealing with numerous priorities

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

 

 

The Art of Delegation

This webinar contains the following content:

• The importance of delegation including the benefits
• How to delegate effectively
• The different levels of delegation
• When to delegate and when not to delegate
• Perfectionism and other reasons why people don’t delegate
• Delegating responsibility but not accountability

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

2 Hour Webinar @ £500 + VAT for up to 10 delegates

Managing Stakeholders

This webinar contains the following content:

• An overview of stakeholder management
• Effective stakeholder mapping
• Prioritisation of stakeholders
• Stakeholder communication and engagement
• Managing expectations
• Working with stakeholders to ‘add value’

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

Influencing and Credibility

This webinar contains the following content:

• What is influencing and how it works
• The different types of influencing and how to use each one
• Influencing and managing upwards
• The factors involved in influencing others, including credibility and confidence
• Effective planning before influencing
• The characteristics and skills that influencers possess

All delegates will finish with at least two actions to take and discuss with their line manager

All of the above will be delivered in the context of a flexible/remote/hybrid work environment

2 Hour Webinar @ £500 + VAT for up to 10 delegates

Team Engagement and Motivation

This 2hr webinar is suitable for individuals / managers who lead a team in a flexible working environment and who wish to enhance their knowledge and skills to develop and maintain a motivated and engaged team.

This webinar contains the following content:

• What is ‘motivation’  and how are people motivated
• How to motivate team members within a flexible working environment
• The causes and risk of demotivation and how to mitigate them
• How to foster engagement in a flexible working environment
• How to develop a collaborative team and promote a sense of ownership with a team that works flexibly
• Empowering flexible working teams to solve problems and make decisions

All delegates will finish with at least two actions to take and discuss with their line manager.

All of the above will be delivered in the context of a flexible/remote/hybrid work environment.

 

 

 

 

The post Webinar @ £500 + VAT for up to 10 delegates appeared first on Keystar Training.

This online live training course will give participants an initial introduction and understanding of commercial, legal and engagement considerations of contract management.

• Managing contracts, licenses, and tenders to avoid costly mistakes and errors
• Implementing agreements and undertakings promptly and correctly
• Your responsibilities and best practice when issuing tender invitations or negotiating terms and conditions
• Ensuring you have greater commercial awareness and legal understanding

The post Commercial Awareness & Best Practice Contract Management 1/2 Day Virtual Course appeared first on Keystar Training.

The post Improving Communication using Behavioural Insights & Nudge Theory appeared first on Keystar Training.

• Have a clear understanding of Behavioural Insights and Nudge Theory
• Based on this understanding have explored some ideas for encouraging positive relationships with residents and colleagues, joint problem solving and successful outcomes
• Understand the importance of and know how to build trust and rapport quickly and effectively
• Identify and overcome barriers that can cause communication breakdown
• Negotiate effectively to achieve win-win outcomes
• Manage difficult situations with confidence and assertion

The post Improving Communication using Behavioural Insights and Nudge Theory appeared first on Keystar Training.