• Benefits to Organisation
• Benefits to you
• Benefits to the Team

Obstacles to Delegation

• What is stopping you?
• Team
• Task

The Five Principles of Effective Delegation

• The right Task
• The right Circumstance
• The right person
• The right Communication/Direction
• The right supervision

The Four Levels of Effective Delegation

Delivering Effective Feedback

The post Art of Delegation Training Courses appeared first on Keystar Training.

This can be offered as 3 different options

Option 1              3hr (half day)

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

Content

Effective Meetings

Minute taking skills

Roles and responsibilities

Challenges in the role

Note Taking

Do’s and Don’t – effective note taking

Example layouts

Attending the Meeting

Best practice tips for efficient meeting management

Assisting the Chair

Meeting ground rules – virtual and face to face

Writing Minutes

Effective agenda setting

Types of minutes

Writing style

Practical Exercises

Lose the waffle

Summarising skills

Capturing the important info

Agreeing actions to take forward

Option 2          2 x 2hr Sessions

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

 

 

 

Option 3 – 3 hrs with pre course minutes feedback

By the end of the course delegates will:-

• Write and distribute your minutes with confidence.
• Understand best practice theories to prepare for meetings and write effective accurate minutes.
• Clearly identify your role before, during and after the meeting.
• Identify different methods of Minute Taking and organising your material.
• Learn techniques to identify and highlight important points in a clear concise language.
• To give delegates the confidence and skills to take accurate and concise Minutes

Content

Effective Meetings

Minute taking skills

Roles and responsibilities

Challenges in the role

Note Taking

Do’s and Don’t – effective note taking

Example layouts

Attending the Meeting

Best practice tips for efficient meeting management

Assisting the Chair

Meeting ground rules – virtual and face to face

Pre-course Minute Feedback

Individual feedback on minute samples

Writing Minutes

Effective agenda setting

Types of minutes

Writing style

Practical Exercises

Lose the waffle

Summarising skills

Capturing the important info

Personal Action Plan

The post Advanced Minute Taking appeared first on Keystar Training.

Benefits to organisation

Benefits to you

Benefits to the team

Obstacles to Delegation

What is stopping you?

Team

Task

The Five Principles of Effective Delegation

The right task

The right circumstance

The right person

The right communication/direction

The right supervision

 

The four levels of effective delegation

 

Delivering effective feedback

The post The Art of Delegation – 3hr Online W/Shop appeared first on Keystar Training.

• Understand communication and its effectiveness
• Build rapport and tailor the approach with your clients
• Presentation skills – present with impact and clarity
• Emotional intelligence and its purpose
• Stakeholder management
• Understanding power and influence
• Time management
• Social media and its considerations
• Create your own action plans – what will you do differently?

The post Public Liaison Training appeared first on Keystar Training.

This online live training course will give participants an initial introduction and understanding of commercial, legal and engagement considerations of contract management.

• Managing contracts, licenses, and tenders to avoid costly mistakes and errors
• Implementing agreements and undertakings promptly and correctly
• Your responsibilities and best practice when issuing tender invitations or negotiating terms and conditions
• Ensuring you have greater commercial awareness and legal understanding

The post Commercial Awareness & Best Practice Contract Management 1/2 Day Virtual Course appeared first on Keystar Training.

The post Improving Communication using Behavioural Insights & Nudge Theory appeared first on Keystar Training.

Working with remote teams presents a range of management issues that must be overcome to allow organisations to remain effective.

• The principles of managing relationships.
• The challenges and opportunities of remote working.
• The needs and expectations of the remote team members.
• The needs and expectations of leaders and managers of remote teams.
• Managing assumptions and dealing with a lack of detail
• Effective communication and Active Listening
• Building rapport and trust
• Managing expectations
• Difficult discussions, giving and receiving feedback and managing potential conflict.

The post Managing Relationships Remotely appeared first on Keystar Training.

Learning Outcomes

On this 3hr webinar, delegates will learn:

• The difference between leadership and management.
• Characteristics of a great leader.
• Leadership styles.
• How to motivate your team.
• Leadership mistakes to avoid.
• Being assertive.
• Setting goals for the team and yourself.
• Effective communication in leadership roles.
• The art of delegation.
• Giving feedback to team members.
• Stages in team development.

• Assess and improve their effectiveness as the leader of a team
• Make decisions with greater confidence
• Motivate and develop the team to achieve greater potential
• Improve channels of communication with their team
• Use the stages of team development to assess the maturity of their team
• Provide constructive feedback to their team members.

The post The New Leader Training Course 3hr Webinar appeared first on Keystar Training.

This webinar is suitable for individuals who lead and manage a team.  It is intended to provide a greater understanding of the dynamics and variables that can affect team performance and ultimately the success of the team.

A team may consist of two or people working together or independently to achieve a common goal or output.  Team dynamics reflects the relationship that exists within a team and is the outcome of how team members in their distinct roles and behaviours impact upon the other members of the group as a whole.

The webinar provides an insight into the term ‘team dynamics’ and an overview of the factors can influence them within the team or between the team and the leader.

Covering some of the key ‘team’ concepts such as Belbin, the Tuckman model and Lencioni, delegates can gain a greater insight into the function and disfunction of teams and the role played by certain factors.

Benefits

An understanding of the role and responsibilities that the team leader has in influencing the team members and the overall success of the team.

Strategies for improving team dynamics and creating a solid ‘team ethos’.

Learning about the causes of poor team dynamics and how to avoid them.

Knowledge of established ‘team’ models such as Belbin, Tuckman and Lencioni.

The post Team Dynamics appeared first on Keystar Training.

This webinar is suitable for individuals who are involved in the shaping of and delivery of the strategy of an organisation, providing an insight into the tools, methods and models strategic planning ahead of any implementation.

Strategic planning is a systematic and documented process for enabling key decision-makers to decide the future direction, vision and aims of the organisation, considering the prevailing internal and external conditions.

Decisions that we call strategic are those likely to affect organisational performance over the coming years and they are viewed in relation to recent, current and predicted future performance and other variables that are likely to influence performance.

Looking at the typical strategic tools and models available to an organisation, in an internal and external context, the webinar examines how they can help shape strategic decisions and lead to more effective strategic planning.

Benefits

To learn about and understand the different tools and models used in strategic planning.

Understand the relationship between the strategy and the future outputs, achievements and successes of the organisation.

To enable delegates to contribute, in some measurable way, to improving overall organisational performance.

The post Strategic Planning appeared first on Keystar Training.