Direct Line Management Training Courses

Duration: 1 Day

Course Objective:

The programme will build confidence in skills for first time managers as they work with the most important and yet complex resource - People!!! This fast paced programme introduces the manager to many of the key fundamentals of the managerial role. Its is delivered and facilitated in a highly engaging manner through the use of group exercises, role-plays, and case studies

Course Contents:

  • What are the Keys Skills of an Effective Manager?
  • The Key Principles of Management
    • communication
    • motivation/influencing/persuasion/negotiation
    • delegation
    • planning/prioritising/preparation
  • Motivating & Empowering your Staff & Team
    • how do you motivate?
    • how do you drive employee passion?
  • Effective Communication Styles & Skills
    • understanding your own communication style
    • dealing with difficult personalities and behaviours
  • The Art of Constructive Feedback
  • Time Management Principles
    • setting goals & objectives
    • planning/preparing/prioritising
  • Management Difficult Situations
    • dealing with difficult scenarios
    • understanding individual & group behaviour
  • Personal Action Plan for the Future

Enquire About Direct Line Management Training Courses Course
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What our attendees have said about us:
The tutor had a broad knowledge base – good range of examples. She was engaging about the subject and flexible in adapting to our roles/contexts
Asphaleia
Very well presented with excellent course structure and adapted to individual needs
Jarvis Investment Management
Steve explained every aspect thoroughly and allowed me to ask questions, I feel that today I have learnt a lot, thanks.
Lambert Smith Hampton
Brilliant, very clear, understanding, and straight to the point. Have really enjoyed and benefited from the course
Love Digital TV