Face-to-Face Communication Training Courses

How this course can benefit you:

To help you become a more effective communicator when dealing with people face to face

Duration: 1 Day

Course Objective:

To enable the delegates to understand the benefits of effective communication, and to learn the techniques to communicate verbally in the most effective manner

Course Contents:

  • Meeting & greeting
  • Creating a good impression
  • Appearance
  • Voice & tone control
  • The importance of body language
  • Questioning techniques
  • Effective listening skills
  • Positivity & enthusiasm
  • Assertiveness
  • Providing excellent customer service

Enquire About Face-to-Face Communication Training Courses Course
This course can be tailored to meet your exact requirements.
 

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What our attendees have said about us:
Very clear understanding of various different issues and people’s problems to different situations.
BT Police
Steve allowed delegates to freely give opinions about situations, endorsing good practice of the course throughout.
Baker McKenzie
Marcella has an excellent understanding of the subject matter. She is able to clarify points very quickly and suggest solutions
Aviva
Brilliant, very clear, understanding, and straight to the point. Have really enjoyed and benefited from the course
Love Digital TV