Written Communication Skills Training Courses

How this course can benefit you:

This course is designed for anyone who needs to fully understand what is required when writing all forms of communication, including what is appropriate to use at each level, using the 7 C’s Principle.

Duration: 1 Day

Course Objective:

Written communication is the ‘lifeblood’ of an organisation, ensuring that information is passed to the relevant people, at the right time and in the right way. To ensure that communication is effective, we need to ensure that it is appropriate for the person or people receiving it and that it is written in a succinct, professional manner. There are three main elements to all written communication – in whatever form it takes. These are: Structure (the way the content is laid out), Style (the way it is written) and Content (what is actually being written about).

Course Contents:

Learning Outcomes

• Understand and apply knowledge of the communication process
• Recognise and overcome barriers to communication
• Select and use the most effective means of communicating in a range of workplace situations

Content

• Stages in the communication process
• Barriers to communication and how to overcome them
• Different ways to communicate and their relative advantages and disadvantages
• Use the 7 C’s to ensure an effectively written document that others are prepared to read and which engages their interest in the content. This will help to ensure that information is presented in a clear, concise, logical fashion, ensuring clarity of understanding in the reader
• Editing and proofreading effectively

 

What our attendees have said about us: