Emotional Intelligence combines Effective Communication Skills, People Skills, Assertiveness, and Dealing with Difficult & Demanding Situations. It enables delegates to gain a true understanding of their own emotional behaviour to then prepare them for working with other people and their emotions. It is a valuable tool to assist in Team Building and Leadership & Management. ‘Marcella highlighted areas I needed to focus on, and gave me strategies and ideas that I know will benefit myself and my team’ – Kier Construction
Kier Construction learn how powerful Emotional Intelligence can be….. |